Refund Policy

Returns/Exchanges
All items are final sale

Cancelled Orders
You may cancel your order within 24 hours of placing it

Damaged Product
In the event your order has arrived damaged, please contact us with the following information:

  • Your order number
  • Photos of the damaged items
  • Photos of packaging it arrived in with the shipping label visible

Any damages must be reported within 7 days of your shipment being received for a store credit or refund to be considered

Package has not arrived
If you receive a delivery confirmation but your package has not arrived, it could be due to the following reasons:

  • Package has been scanned by the carrier but has not actually been delivered yet. This is quite common, especially during busy shipping seasons. Please allow 2-3 days for the package to arrive before contacting us
  • Incorrect/Incomplete address left at checkout. Please ensure we have the correct address to ship your order. We are not responsible for orders delivered to an incorrect address